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Join Our Team As A Collections Coordinator

APPLY HERE | Deadline: June 19, 2026.

We are seeking a highly motivated and experienced Collections Coordinator to join our finance team. In this role, you will be responsible for managing overdue debts and ensuring a smooth collection process to support the company’s financial health. 

Key Responsibilities

  • Review aged receivables and follow up on overdue accounts according to our collection strategy
  • Contact customers promptly to request payments, negotiate repayment plans, and resolve delinquencies
  • Issue arrears notices and conduct regular follow-ups
  • Collaborate with sales and logistics teams to identify and address payment issues early
  • Prepare monthly collection reports and schedules, and organise arrears meetings
  • Manage customer account information diligently and ensure credit limits are appropriate
  • Support credit application processes, including reviewing forms and obtaining approvals
  • Handle customer inquiries promptly and professionally
  • Assist with general administration and support the finance team as needed

Knowledge and Qualifications Required

  • Recognised certification in accounting, business management, or a related field
  • Minimum of 3 years’ experience in a similar role

Skills

  • Excellent negotiation, communication, and customer service skills
  • Strong organisational skills with high attention to detail
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with MS Dynamics or similar accounting systems
  • Ability to prioritise tasks and work independently under deadlines
  • High level of integrity, professionalism, and team spirit
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