The Next StepsClaiming Against Early Chick Mortality
Assess Whether Your Chick Mortality Is Eligible For Compensation
If your chicks arrived at your farm – or in the case of our export customers, at your airport – with some deaths, then you need to fill out the form below. If you have had a vet do a postmortem exam on chicks less than 7 days old and you have the report, fill out the form. Not all chick mortality is eligible for compensation from the hatchery. See our Terms Of Sale policy for more details.
Fill In The Form
Tell us your name and contact information (especially your email address!). For your claim to be processed, you MUST attach the supporting documents, photos can also be attached to help support your claim.
Submit
That's the yellow button at the bottom of the form - please check your email address as the completed form is automatically forwarded to our Sales Team and back to you as confirmation of submission.
We Will Reach Out...
After receiving the completed claim form, we will first evaluate the veterinary postmortem report or the “Dead On Arrival” (DOA) proof such as a signed Air Waybill or signed invoice with mortality notes. Verified DOA claims will be honoured, postmortem reports will be evaluated to determine the cause before a decision on compensation can be made.